CONSULAR SECTION

THE CONSULAR SECTION'S LOCATION IS AT:
21 Conway Street
London
W1T 6BN
The nearest tube stations are Warren Street (Victoria Line)and Great Portland Street (Circle line, Hammersmith & City line, Metropolitan line)


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OFFICE HOURS - Consular Section (by appointment only)
Monday – Thursday from 11:00 to 14:00 by appointment only. Please send a request for appointment to conlon@mvep.hr including the type of a request and your contact details..
Friday: 10:00 – 12:00 Collection only. On Fridays we do not accept applications.
Closed on Croatian and UK Public Holidays.

PHONE CALLS
Phone: +44 (0)20 7387 1144 (Monday to Friday 9:00 - 10:00)
Fax: +44 (0)20 7387 0310/0936
Before calling, please check the Consular Section web site.

EMERGENCIES
During out-of-office hours Embassy assistance is available only in cases of emergency for Croatian citizens such as: theft of Croatian documents, traffic or other accidents, death, natural disaster, etc., on +44 (0)776691 2458. For all other inquiries and requests, please contact the Embassy during regular office hours.
The Embassy is not able to provide consular assistance to foreign nationals in an emergency. Foreign nationals are advised to contact the embassy and authorities of their country of citizenship.

GENERAL INFORMATION
All applications and requests for consular assistance (applications for citizenship, passports, travel documents, birth and other certificates, notary services, visa applications, and other requests for consular assistance) are to be submitted in person. The Embassy does not issue driving licences and identification cards - these documents are issued by the Police Authority according to the place of residence / registered address in the Republic of Croatia.
If you are a victim of a fraud, theft or any other crime, please contact the local police authority.
The Embassy reserves the right to request additional documents while conducting legally obligatory proceedings related to each request filed.
More information on the consular duties of Croatian embassies and consulates are available at www.mvep.gov.hr

WRITTEN INQUIRIES 
We are available for all your written inquiries at:
Email: conlon@mvep.hr
or
Address: Embassy of the Republic of Croatia to the UK, Consular Section, 21 Conway Street, London W1T6BN, UK.
When sending a letter or email, please include all relevant contact details (name, address / email address and telephone number) in order to enable us to effectively respond.
 
FEES
At the Embassy premises, cash payment is not accepted, and consular fees can only be paid by card (Visa, Maestro and MasterCard). Cash payment may be made only at the branch of Barclays Bank nearby according to the instructions of the Consular Section officials.

ENTRY AND RESIDENCE REQUIREMENTS FOR CROATIAN NATIONALS IN THE UK
General information on the rights of EU nationals/Croatian nationals in the UK after Brexit are available on https://mvep.gov.hr/UserDocsImages/files/file/dmku/uk/1903141206-nova-verzija-za-web-vrh-london-f.pdf
Official information on entry and residence requieremnts of EU nationals/Croatian nationals are available on https://www.gov.uk/uk-residence-eu-citizens .
Official information on rights of the EU nationals/Croatian nationals after Brexit are available on https://www.gov.uk/staying-uk-eu-citizen
EU Settlement Scheme information are available on https://www.gov.uk/settled-status-eu-citizens-families “
Information on how to obtain a National Insurance number is available at https://www.gov.uk/apply-national-insurance-number “

LEGAL ASSISTANCE
For Croatian nationals, legal assistance and representation at UK institutions can only be provided by an authorised lawyer/solicitor; alternatively, one can represent himself/herself independently. The Embassy is not legally authorised to represent Croatian citizens in proceedings before the state authorities in the UK.
The following web sites have information on how to find a lawyer in the UK:
http://www.lawsociety.org.uk/find-a-solicitor/
http://www.hg.org/firms-united-kingdom.html  
http://www.barcouncil.org.uk/about-us/  
http://www.notaries-directory.eu/  
For foreign nationals, legal assistance and representation in Croatia can only be provided by an authorised lawyer/solicitor; alternatively, one can represent himself/herself independently. The Croatian Embassy is not authorised to legally represent foreign nationals in proceedings before the state authorities in Croatia and cannot provide legal interpretation of decisions by Croatian authorities.
Information on lawyers/solicitors in the Republic of Croatia can be found via the Croatian Bar Association: http://www.hok-cba.hr/en.

CROATIAN AND ENGLISH LANGUAGE INTERPRETERS