VISA REFUSAL – APPEAL

Respecting the provisions of Article 47 of the EU Charter of Fundamental Rights http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A12007P , as well as Croatian regulations, applicants whose visa application has been rejected , or their visa has been revoked or annulled, the Decision on refusal, annulment or revocation of visa shall be served on the form prescribed by the Ordinance on visas (Official Gazette 7/13), in person or in accordance with the General Administrative Procedure Act. (Official Gazette No. 47/09).

The applicant has the right to appeal against the Decision on refusal, revocation or annulment of a visa through the competent embassy / consulate of the Republic of Croatia, in accordance with the Aliens Act (Official Gazette 130/11 and 74/13).

The appeal shall be submitted to the competent embassy / consulate within 15 days from the date of service of the decision. The complaint is submitted exclusively in writing, in the Croatian language. Exceptionally, an appeal may also be lodged in English if there is no certified court interpreter for the Croatian language in the receiving State. The appeal must state the reasons why the refusal to apply for a visa is unfounded.

The Visa Service of the Ministry of Foreign and European Affairs shall decide on the appeal within 60 days from the date of receipt of the appeal. When filing an appeal, the prescribed administrative fee is charged.

Judicial protection:
Applicants who are not satisfied with the decision of the second instance body (Visa Service) may, within 30 days from the date of receipt of the decision, file a lawsuit with the Administrative Court of the Republic of Croatia:
Administrative Court in Zagreb
Avenija Dubrovnik 6, 10020 Zagreb
Court Registry: 01 / 6011-326, 01 / 6011-336
Fax: 01 / 6011-300
E-mail: kontakt@uszg.pravosudje.hr
Website: http://sudovi.pravosudje.hr/upszg/