In case of a loss of the travel document or ID card with which the alien entered Croatia, the loss should be reported to the nearest police station.
  • The list of police administrations/stations: www.mup.hr.
After reporting the loss, if they hold no other valid document for crossing the national border, the alien must contact the diplomatic mission/consular office of their country in Croatia in order to obtain a travel certificate allowing them to return to their country of origin.

The loss of belongings is handled by the Ministry of the Interior. The belongings will be kept for a limited period of time at the police station whose area they were found in. The Ministry of Foreign and European Affairs will then inform the competent diplomatic mission/consular office of their finding.

The ministry will forward to diplomatic missions/consular offices only travel and other documents that have been lost or temporarily seized.