Respecting the Article 47 of the EU Charter on the Fundamental and the Croatian law if the visa has been refused or already issued visa has been annulled or revoked, applicants receive a refusal, annulment or revocation of a visa notice as prescribed by the Ordinance on Visas (Official Gazette, No. 109/21), in person, or according to the notification procedure stipulated in the General Administrative Procedure Act (Official Gazette No. 47/09 and 110/21).
Pursuant to Article 31 of the Aliens Act (Official Gazette No. 130/20), applicants may appeal against the Decision on refusal, annulment or revocation of a visa through the responsible Embassy or Consulate of the Republic of Croatia, within the period of 15 days from the date of receipt of the decision.
The appeal is submitted to the responsible Embassy or Consulate in written, in Croatian language. If the applicant lodges the appeal in another language he/she must submit an official translation thereof. Exceptionally, if there is no certified court interpreter for Croatian language in the country of applicant’s residence, written appeal in English language may be accepted. Reasoning why a negative decision is unfounded should be given. Division for Visas of the Ministry of Foreign and European Affairs decides on the appeals within 60 days from the date of receipt. The fee for the appeal is 42,47 EUR or 45,30 USD is payable to the Embassy of the Republic of Croatia in South Africa and is subject to additional international transaction fee of up to 39,00 USD.
Payments from countries other than South Africa attract mandatory banking charges of 39,00 USD which must be paid by the appellant. Applicant who is not satisfied with the decision of the Division for Visas may lodge the law suite at the Administrative Court within 30 days from the date of receipt of the decision on appeal.